Animals on board – FAQs - Baleària

Animals on board

I want to travel with my pet. What should I do?

You need to make a booking and obtain the corresponding boarding card to allow your pet to board the ship. Baleària may deny boarding to pets without reserve in case of unavailability of cages.We have 3 types of accommodation for pets, and you should indicate which you prefer when you make your booking:


• Small cage: for pets weighing less than 30 kg.

• Large cage: for pets weighing more than 30 kg.

• Own carrier: if you would prefer your pet to travel in your own carrier.

In all three cases the price is 10 euros per sailing (except on the Ibiza-Formentera, Algeciras-Ceuta and Algeciras-Tangier routes, where there is no charge).

How do I embark and disembark my pet?

If travelling with your dog, for both embarkation and disembarkation you must always keep it leashed and muzzled. Other animals must be carried in a cage or carrier. Remember that passengers travelling with pets are always the last to disembark.

Do I need to show any type of documentation for my pet?

At the point of embarkation we may ask you to show your pet's valid health card. Remember that it is your responsibility to fulfil the necessary requirements in order to travel with your pet in accordance with the legislation in force regarding the possession of animals and compliance with the necessary health and safety measures for the animal's well-being.

If you are travelling on the Algeciras-Tangier route, remember that you must carry the corresponding documentation required both by the European Union and by the authorities in the Kingdom of Morocco. The responsibility for carrying the valid documentation in order lies solely with the owner of the animal. Baleària accepts no liability for non-admission by the competent authorities, and we therefore recommend that if you are travelling on this route you consult the requirements for the transportation of animals with the competent authorities.

Where will my pet travel during the crossing?

Pets can only travel in specially prepared cages or carriers, which are available on all Baleària ships. These cages or carriers are installed on the deck, the vehicle hold or other locations on board the ship, in properly ventilated and equipped areas, protected from the rain and cold. If you would like your pet to travel in your own carrier, you should contact a crew member when embarking, for the carrier to be stowed in the appropriate location.

We have 3 types of accommodation for pets, and you should indicate which you prefer when you make your booking:

-Small cage: for pets weighing less than 30 kg. (The maximum height of these cages ranges from 50 to 75 cm)*

-Large cage: for pets weighing more than 30 kg. (The maximum height of these cages ranges from 70 to 91 cm)*

-Own carrier: if you would prefer your pet to travel in your own carrier.

In all three cases the price is 10 euros per sailing (except on the Ibiza-Formentera, Algeciras-Ceuta and Algeciras-Tangier routes, where there is no charge).

Can my pet travel inside my car or with me inside the ship?

For health and safety reasons pets may under no circumstances travel either inside vehicles parked in the hold or in passenger areas (seating lounges, cabins, restaurant, bar, reception, corridors…).

Pets are under no circumstances allowed out of the cage or carrier during the crossing, and so they cannot walk on the decks, even if leashed and muzzled. Pets can only travel in cages approved by Baleària or in passengers' carriers, and must in all cases be positioned in the location deemed most appropriate by the crew.

Will I be able to visit my pet during the crossing?

If you are travelling on board a high-speed vessel, for reasons of safety you cannot go out onto the deck during the crossing, and you will therefore not be able to visit your pet.
If you are travelling on a ferry, you can visit your pet if the cages are located on a deck accessible to passengers, although we would remind you that you may under no circumstances take your pet out of the cages. There are set times for access to the cage area (displayed at the reception office or desk). On crossings of under 4 hours you may visit your pets on 1 occasion, while on crossings lasting more than 4 hours you may make 2 visits, accompanied in all cases by a sailing attendant or crew member.

Where do unusual pets travel (birds, snakes…)?

In the case of unusual pets, you must take your own cage or carrier, which will be positioned in the same area as the other pets.

Are guide dogs for the blind allowed onto the ship?

Baleària regulations regarding pets on ships do not apply in the case of guide dogs accompanying blind passengers, which in accordance with the specific regulations enjoy unrestricted access to the lounges on the ship, and may be embarked free of charge. Remember that you need to specify this when making the booking.

How do I make a booking for a trailer with animals inside?

You will in all cases need to make this type of booking through the Freight Department at the port of departure.

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Should you have any doubts, you can contact Customer Service or go to any of our offices.

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