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Member area · Baleària Club

Need help completing your access? 

If you have reached this page, you may not have received the activation email or there may still be a step to complete before you can access your new member area.

What is happening?

Some members may find themselves in one of these situations

During the update of the Baleària Club member area, there may still be a step to complete before access is fully restored.

You have not received the email

You may not have received the activation or migration email.

!

It may be in spam or promotions

Check these folders in case the email was delivered there.

🔔

Notifications are not enabled

You may not have enabled communications about Club updates.

Contact details are not up to date

Your email address or phone number may need to be updated so we can contact you.

Activate your access in 1 minute

Create or recover your password

Go to the following link and complete your access to the Baleària Club member area. In most cases, this step will be enough to regain normal access.

Create or recover password

Recommended so you do not miss a thing

Two simple steps to keep enjoying the Club

Turn on update notifications

This will ensure we can contact you so you do not miss any Baleària Club benefits, offers or updates.

Check your contact details

Keeping your email address and phone number up to date helps us assist you better and ensures that you receive everything correctly.

Check your access

Once you have completed the previous steps, sign in to your profile and check that everything is correct.

Special cases

Still having trouble after following these steps?

If your status appears as “not migrated” or you have a specific issue, contact us and we will review your case individually.

Contact support

In short

In most cases, you only need to:

  • Create or recover your password.
  • Turn on your notifications.
  • Confirm that your details are up to date.

That’s it. You will then be able to access your member area as usual.

If you have already completed the process

Welcome to Baleària Club!

Your migrated points are already available in your profile and will not expire soon. You have plenty of time to redeem them for your favourite rewards.

You can use them until 31/12/2026

Start enjoying Baleària Club

Being a Club member has its rewards

Enjoy benefits, discounts and rewards designed to make every journey count.

🎁

Birthday gift

%

Direct discounts on Premium and Exclusive fares

🚗

Discounts on your vehicle

Rewards in the Club Store

Exclusive onboard benefits

Challenges to keep earning points

Your rewards space

Redeem your points in the Club Store

In your profile, you will find the Club Store, where you can use your points to unlock benefits for future bookings and onboard experiences.

  • Discounts on your booking.
  • Discounts on your car.
  • Onboard experiences and services.
  • Gift cards.

Earn points when you travel and redeem them whenever you like.

Any questions?

We are here to help

If you need help with your access, personal details, points or any other Baleària Club query, visit our Help Center.

Go to the Help Center

Being a Club member rewards you.

Complete your access and start enjoying all the benefits of Baleària Club.

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