COOKIE POLICY

This policy sets out how cookies are used on the website https://www.baleariacanarias.com/en and provides users and visitors with information about cookies and how to configure their browsers.

Use of the services offered by https://www.baleariacanarias.com/en implies full and unconditional acceptance of this Cookie Policy.

BALEÀRIA CANARIAS SHIPPING, S.A. may collect information about users’ browsing activity on the website through files such as cookies or log files. These mechanisms are associated exclusively with an individual user and their own access device.

1.- What is a cookie?

Cookies are small information files downloaded to a user's device when they visit a website.

Cookies are a tool used by web servers to store and retrieve information about users. They are text files that certain servers instruct the browser to write to the device's hard drive, containing information about activity on the website. They have an expiry date, which may range from the end of the browsing session to a specified future date, after which they cease to function.

Cookies are essential to the operation of the Internet; they cannot damage the user's computer or device and, when enabled in the browser settings, help us identify and resolve possible issues with the operation of https://www.baleariacanarias.com/en.

2.- Types of cookies.

Cookies are classified according to who uses them, the purpose for which they are used and how long they remain active.

a) By ownership, they are classified as follows:

• First-party cookies: Cookies that we send to your computer or device from our website.
• Third-party cookies: Cookies sent to your computer or device from a domain or website not managed by us, but by another entity that processes the data obtained through them.

b) By purpose, they are classified as follows:

• Functional cookies: Cookies that enable users to browse a website and use its various options or services.
• Personalisation cookies: Cookies that enable users to access a service with certain general features predefined according to criteria on their device, such as language, browser type or regional settings.
• Analytics cookies: Cookies that, whether processed by us or by third parties, allow us to count users and measure and statistically analyse how they use our website. We analyse website browsing activity in order to improve the products or services we offer.
• Behavioural advertising cookies: Cookies that store information about users' behaviour obtained through continuous observation of their browsing habits, enabling the creation of a specific profile to display advertising accordingly.

c) By duration, they are classified as follows:

• Session cookies: Cookies designed to collect and store data while users access a website. They disappear when the user ends the session.
• Persistent cookies: Cookies that remain stored on the device and can be accessed and processed for a period set by the cookie controller, ranging from a few minutes to several years.

3.- Use of cookies by https://www.baleariacanarias.com/

BALEÀRIA CANARIAS SHIPPING, S.A. uses functional cookies on its website https://www.baleariacanarias.com/en, which are necessary to display the website properly and ensure its correct operation, as well as analytics cookies, which are used to analyse user behaviour in aggregate and anonymously, including the number of visitors to the website and its internal pages, sources of visits, date and time, platform and search terms used to find the desired content.

We use cookies for the following purposes:

• To personalise the user's browsing experience, recognise their language and balance website traffic loads.
• To improve the website and identify the content or design most relevant to users.

BALEÀRIA CANARIAS SHIPPING, S.A. cannot read cookies placed on a user's computer or device by web servers other than its own.

The table below lists the cookies used on this website, their purposes, whether they are first- or third-party cookies and their duration.

Technical or strictly necessary cookies

These cookies are necessary for the website to function correctly and cannot be disabled through our systems. They enable essential functions such as page navigation, session management, security, authentication, language selection and storage of consent preferences.

Cookie	Provider	Purpose	Domain	Duration	Type
euconsent-v2	Didomi / IAB TCF	Stores the user's consent string in accordance with the Transparency and Consent Framework.	.balearia.com, .baleariacanarias.com	Depending on settings	Technical / consent
didomi_token	Didomi	Stores the consent preferences selected by the user.	.balearia.com, .baleariacanarias.com	Depending on settings	Technical / consent
cfConsent	Consent manager	Stores the user's consent status to manage the activation or blocking of non-essential cookies.	.balearia.com, .baleariacanarias.com	Depending on settings	Technical / consent
ciConsent	Consent manager	Stores the user's consent preferences or consent status.	.balearia.com	Depending on settings	Technical / consent
cf_clearance	Cloudflare	Verifies that the user has passed security checks and protection against automated traffic.	.baleariacanarias.com	Depending on settings	Technical / security
_cf_bm	Cloudflare	Helps detect and mitigate automated or malicious traffic to protect the website.	.balearia.com, .baleariacanarias.com	Depending on settings	Technical / security
JSESSIONID	Baleària / web server	Maintains the user's session while they browse the website.	www.balearia.com, www.baleariacanarias.com	Session	Technical / session
LFR_SESSION_STATE_*	Liferay	Manages the user's session status within the portal.	www.balearia.com, www.baleariacanarias.com	Session / depending on settings	Technical / session
LOGIN	Baleària / Liferay	Manages the user's authentication or sign-in status.	www.balearia.com	Depending on settings	Technical / authentication
REMEMBER_ME	Baleària / Liferay	Remembers the user's login when they select the corresponding option.	www.balearia.com	Depending on settings	Technical / authentication
REMEMBER_ME_TOKEN_ID	Baleària / Liferay	Technical identifier associated with the remember-me function.	www.balearia.com	Depending on settings	Technical / authentication
REMEMBER_ME_TOKEN_VALUE	Baleària / Liferay	Technical token associated with the remember-me function.	www.balearia.com	Depending on settings	Technical / authentication
GUEST_LANGUAGE_ID	Baleària / Liferay	Remembers the language selected by the user to display the website accordingly.	www.balearia.com, www.baleariacanarias.com	Depending on settings	Technical / preferences
COOKIE_SUPPORT	Baleària / Liferay	Checks whether the user's browser supports cookies.	www.balearia.com, www.baleariacanarias.com	Depending on settings	Technical
COMPANY_ID	Baleària / Liferay	Technical identifier for the portal or company within the website management system.	www.balearia.com	Depending on settings	Technical
BALCOOKIE	Baleària	Technical cookie used for the internal management of browsing, sessions or website operation.	www.balearia.com, www.baleariacanarias.com	Depending on settings	Technical
url_antigua	Baleària	Stores technical information about the previous URL to support navigation or redirection within the website.	www.balearia.com	Session / depending on settings	Technical
sessionTimerFired	Baleària	Monitors the state of the session timer during browsing.	www.balearia.com	Session / depending on settings	Technical / session
ck_session	Baleària	Maintains technical session information required for navigation.	.balearia.com	Session / depending on settings	Technical / session
ck_idioma	Baleària	Remembers the language selected by the user.	.balearia.com	Depending on settings	Technical / preferences
ck_CustomerAccess	Baleària	Manages customer access or the functional access status of the relevant account area.	.balearia.com	Depending on settings	Technical / authentication
smartbanner_exited	Baleària	Remembers that the user has closed the information banner so it is not shown again during browsing.	www.balearia.com	Depending on settings	Technical / preferences
smartbanner_exited	Baleària Canarias	Remembers that the user has closed the information banner so it is not shown again during browsing.	www.baleariacanarias.com	Depending on settings	Technical / preferences

4.- Use of Google Analytics cookies.

The website https://www.baleariacanarias.com/en-US/ uses analytics cookies from Google Analytics (1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States). These cookies do not collect personal information that identifies a visitor. All the information collected by these cookies is aggregated and therefore anonymous. It is used solely to improve the operation of the website.

You can find more information about Google Analytics cookies at:

• https://policies.google.com/technologies/cookies?hl=en

You can prevent Google Analytics from being used in connection with your use of https://www.baleariacanarias.com/en-US/ by downloading and installing the browser add-on available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

5.- Cookie settings.

Users can block cookies using their browser's settings, or configure their browser to notify them when a server wishes to store a cookie.

• If you use Microsoft Internet Explorer, the option is under Tools > Internet Options > Privacy > Settings.
  More information: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9.
• If you use Firefox, the option is under Tools > Options > Privacy > Cookies.
  More information: https://support.mozilla.org/en-US/
• If you use Chrome, go to Options > Advanced options > Privacy.
  More information: https://support.google.com/accounts/answer/61416?hl=en
• If you use Opera, you can configure the browser under Security and Privacy.
  More information: https://help.opera.com/en/latest/
• If you use Safari, the option is under Preferences > Privacy.
  More information: https://support.apple.com/kb/HT1677?viewlocale=en_US

You can use the cookie settings panel (cookie banner) displayed when you access the website to exercise your right to block, delete and reject cookies.

You can access our cookie settings panel using the Manage preferences link and withdraw your consent.

6.- Personal data protection.

Who is the controller responsible for the processing of cookies on this website?

Details of the website owner and the controller responsible for processing the cookies used here, together with their contact details, are available in the website's PRIVACY POLICY.

As explained above, cookies belonging to third parties other than the website owner may also be present.

What is the legal basis for using cookies?

For technical cookies, i.e. those strictly necessary to browse this website and receive the service offered through it, the legal basis is the agreement whereby you decide to use this website and its services.

The legal basis for using all other cookies is the user's consent, which is requested when they access the website and may be withdrawn at any time. Withdrawal of consent does not affect the ability to browse this website and use its services, nor does it render unlawful any data processing carried out before consent was withdrawn.

To whom will cookies be disclosed, or who may access them?

Where third-party cookies are used, as described above, those third parties may access and use them in the manner indicated.

What rights do you have in relation to the use of cookies?

Under applicable law, everyone has the right to access their data, request rectification of inaccurate data and, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. For cookies, these rights may be exercised subject to limitations arising from their nature.

Under the conditions set out in the General Data Protection Regulation, data subjects may request restriction of the processing of their data, data portability and the right not to be subject to automated individual decision-making (including profiling).

In certain circumstances, on grounds relating to their particular situation, data subjects may object to the processing of their data. If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

We also inform you of your right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with applicable law. Before lodging a complaint, or if you have any questions concerning the processing of personal data, you may contact the controller at [email protected] or by post at Vía Estación Marítima, Moll de la Pança s/n – 03700 Denia (Alicante), providing adequate proof of identity. Where there are reasonable doubts about the applicant's identity, BALEÀRIA may request additional information.

To exercise these rights, send a request to [email protected] or by post to Vía Estación Marítima, Moll de la Pança s/n – 03700 Denia (Alicante), providing adequate proof of identity. Where there are reasonable doubts about the applicant's identity, BALEÀRIA may request additional information.

For the remaining information required under data protection legislation, please see our PRIVACY POLICY.