COOKIE POLICY

The purpose of this policy is to define the use of cookies on the website https://www.baleariacanarias.com/, and to provide users and visitors with information regarding the use of cookies and the means available to configure their browsers.

Use of the services offered by https://www.baleariacanarias.com/ implies full and unreserved acceptance of this cookie policy.

BALEÀRIA CANARIAS SHIPPING, S.A. may collect information through files such as cookies or log files concerning users’ browsing activity on the website. These devices are associated exclusively with a single user and their own access device.

1.- What is a Cookie?

Cookies are small information files that are downloaded to the user’s device when visiting a website.

“Cookies” are a tool used by web servers to store and retrieve information about their users. They are text files that some servers ask the browser to write to the user’s hard drive, containing information about their activity on the website. They have an expiry date, which may range from the duration of the session to a specified future date, after which they cease to operate.

Cookies are essential for the operation of the Internet; they cannot damage the user’s computer/device and, if enabled in the user’s browser settings, they help us identify and resolve possible operating errors on https://www.baleariacanarias.com/.

2.- Types of Cookies.

Cookies are divided into several classifications: according to who uses them, the purpose for which they are used and the period of time for which they remain active.

a) According to ownership, they are classified as:

• First-party cookies: Cookies that we send to your computer or terminal from our website.
• Third-party cookies: Cookies that are sent to your computer or terminal from a domain or website that is not managed by us, but by another entity that processes the data obtained through the cookies.

b) According to purpose, they are classified as:

• Functional cookies: Cookies that allow the user to browse a website and use the different options or services available on it.
• Personalisation cookies: Cookies that allow the user to access the service with certain general predefined features based on a series of criteria on the user’s terminal, such as language, the type of browser through which the service is accessed, the regional settings from which the service is accessed, etc.
• Analytics cookies: Cookies that, whether processed by us or by third parties, allow us to quantify the number of users and carry out statistical measurement and analysis of how users use our website. To do this, we analyse browsing activity on our website in order to improve the range of products or services we offer.
• Behavioural advertising cookies: Cookies that store information about users’ behaviour obtained through continuous observation of their browsing habits, enabling a specific profile to be developed in order to display advertising based on that profile.

c) According to duration, they are classified as:

• Session cookies: Cookies designed to collect and store data while the user accesses a website. They disappear when the user ends the session.
• Persistent cookies: Cookies in which the data remains stored on the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which may range from a few minutes to several years.

3.- Use of Cookies by https://www.baleariacanarias.com/

BALEÀRIA CANARIAS SHIPPING, S.A. uses functional cookies on its website https://www.baleariacanarias.com/ which are necessary to display the website correctly and ensure its proper operation, as well as analytics cookies, which are used to analyse user behaviour in an aggregated and anonymous manner, including the number of visitors to the website and to different internal pages, where visits come from, the day and time, the platform, or the search terms used by a user to find the desired content.

The purposes for which we use cookies are as follows:

• To personalise the user’s browsing experience, recognise their language and balance the website load.
• To introduce improvements to the website and understand which content or design is most relevant to the user.

BALEÀRIA CANARIAS SHIPPING, S.A. cannot read cookies placed on the hard drive of the user’s computer/terminal by web servers other than its own.

The following table shows the cookies used on this website, their purpose, whether they are first-party or third-party cookies, and their duration.

Technical or necessary cookies

These cookies are necessary for the website to function properly and cannot be disabled from our systems. They enable basic functions such as page browsing, session management, security, authentication, language selection and storage of consent preferences.

Cookie	Provider	Purpose	Domain	Duration	Type
euconsent-v2	Didomi / IAB TCF	Stores the user’s consent string in accordance with the Transparency and Consent Framework.	.balearia.com, .baleariacanarias.com	According to configuration	Technical / consent
didomi_token	Didomi	Stores the consent preferences selected by the user.	.balearia.com, .baleariacanarias.com	According to configuration	Technical / consent
cfConsent	Consent manager	Stores the user’s consent status to manage the activation or blocking of non-necessary cookies.	.balearia.com, .baleariacanarias.com	According to configuration	Technical / consent
ciConsent	Consent manager	Stores the user’s consent preferences or consent status.	.balearia.com	According to configuration	Technical / consent
cf_clearance	Cloudflare	Verifies that the user has passed security checks and protection controls against automated traffic.	.baleariacanarias.com	According to configuration	Technical / security
_cf_bm	Cloudflare	Helps detect and mitigate automated or malicious traffic in order to protect the website.	.balearia.com, .baleariacanarias.com	According to configuration	Technical / security
JSESSIONID	Baleària / web server	Maintains the user’s session while browsing the website.	www.balearia.com, www.baleariacanarias.com	Session	Technical / session
LFR_SESSION_STATE_*	Liferay	Manages the user’s session status within the portal.	www.balearia.com, www.baleariacanarias.com	Session / according to configuration	Technical / session
LOGIN	Baleària / Liferay	Manages the user’s authentication or access status.	www.balearia.com	According to configuration	Technical / authentication
REMEMBER_ME	Baleària / Liferay	Allows the user’s access to be remembered when the corresponding option is selected.	www.balearia.com	According to configuration	Technical / authentication
REMEMBER_ME_TOKEN_ID	Baleària / Liferay	Technical identifier associated with the remember session function.	www.balearia.com	According to configuration	Technical / authentication
REMEMBER_ME_TOKEN_VALUE	Baleària / Liferay	Technical token associated with the remember session function.	www.balearia.com	According to configuration	Technical / authentication
GUEST_LANGUAGE_ID	Baleària / Liferay	Remembers the language selected by the user in order to display the website in the corresponding language.	www.balearia.com, www.baleariacanarias.com	According to configuration	Technical / preferences
COOKIE_SUPPORT	Baleària / Liferay	Checks whether the user’s browser allows the use of cookies.	www.balearia.com, www.baleariacanarias.com	According to configuration	Technical
COMPANY_ID	Baleària / Liferay	Technical identifier of the portal or company within the web management system.	www.balearia.com	According to configuration	Technical
BALCOOKIE	Baleària	Technical cookie used for internal management of browsing, the session or website operation.	www.balearia.com, www.baleariacanarias.com	According to configuration	Technical
url_antigua	Baleària	Stores technical information about the previous URL to facilitate browsing or redirection within the website.	www.balearia.com	Session / according to configuration	Technical
sessionTimerFired	Baleària	Controls the status of the session timer during browsing.	www.balearia.com	Session / according to configuration	Technical / session
ck_session	Baleària	Maintains technical session information necessary for browsing.	.balearia.com	Session / according to configuration	Technical / session
ck_idioma	Baleària	Remembers the language selected by the user.	.balearia.com	According to configuration	Technical / preferences
ck_CustomerAccess	Baleària	Manages customer access or the functional access status of the corresponding area.	.balearia.com	According to configuration	Technical / authentication
smartbanner_exited	Baleària	Remembers that the user has closed the information banner so that it is not displayed again during browsing.	www.balearia.com	According to configuration	Technical / preferences
smartbanner_exited	Baleària Canarias	Remembers that the user has closed the information banner so that it is not displayed again during browsing.	www.baleariacanarias.com	According to configuration	Technical / preferences

4.- Use of Google Analytics Analytics Cookies.

The website https://www.baleariacanarias.com/ uses Google Analytics analytics cookies (1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States). These cookies do not collect personal information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is used solely to improve how the website works.

You can find more information about Google Analytics cookies at:

• https://policies.google.com/technologies/cookies?hl=es

You can prevent Google Analytics from being used in relation to your use of https://www.baleariacanarias.com/ by downloading and installing the browser add-on available through this link:

https://tools.google.com/dlpage/gaoptout?hl=es

5.- Cookie Settings.

The user may block Cookies through the browser’s configuration tools, or configure the browser to notify them when a server wishes to save a Cookie.

• If you use Microsoft Internet Explorer, you will find the option in the Tools menu > Internet Options > Privacy > Settings.
  More information at http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and at http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9.
• If you use Firefox, you will find the option in the Tools menu > Options > Privacy > Cookies.
  More information at https://support.mozilla.org/es/kb/Borrar%20cookies
• If you use Chrome, in the Options > Advanced options > Privacy section.
  More information at https://support.google.com/accounts/answer/61416?hl=es
• If you use Opera, you can configure the browser under the Security and Privacy option.
  More information at https://help.opera.com/Windows/11.50/es-ES/cookies.html
• If you use Safari, you will find the option in the Preferences/Privacy menu.
  More information at: https://support.apple.com/kb/HT1677?viewlocale=es_ES

From the cookie settings panel (cookie banner) that appears when you access the website, you have the option to exercise your right to block, delete and reject the use of Cookies.

You can access our cookie settings panel through this link Preference Management and withdraw your consent.

6.- Personal data protection.

Who is the Controller responsible for processing cookies on this website?

The owner of the website and the Controller responsible for processing the cookies used here, as well as their contact details, are available in the PRIVACY POLICY on this website.

There may also be cookies from third parties other than the owner of this website, as explained above.

What is the legal basis for the use of cookies?

In the case of technical cookies, namely those that are essential in order to browse this website and receive the service offered through it, the legal basis for their use is the agreement through which you decide to use this website and its services.

The legal basis for the use of all other cookies is the user’s consent, which is requested when accessing this website and may be withdrawn at any time. Withdrawal of such consent will not affect the possibility of browsing this website and using its services, but any data processing carried out beforehand will remain lawful despite the withdrawal of consent.

To which recipients will cookies be disclosed or who may access them?

Where third-party cookies exist, as indicated above, those third parties may access the cookies and use them in the manner described above.

What are your rights in relation to the use of cookies?

Under current legislation, any person has the right to access their data, as well as to request rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In the case of cookies, these rights may be exercised subject to the limitations arising from their nature.

Under the conditions provided for in the General Data Protection Regulation, data subjects may request restriction of the processing of their data, data portability and the right not to be subject to automated individual decisions (including profiling).

In certain circumstances, and on grounds relating to their particular situation, data subjects may object to the processing of their data. If you have given consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the lawfulness of processing based on consent prior to its withdrawal.

We also inform you of your right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with current legislation. Before lodging such a complaint, or to communicate any doubt or question in relation to the processing of personal data, you may contact the Controller at the email address [email protected] or at the postal address Vía Estación Marítima, Moll de la Pança s/n – 03700 Denia (Alicante), identifying yourself appropriately. In the event of reasonable doubts regarding the identity of the applicant, BALEÀRIA may request additional information.

To exercise the rights indicated, you must send a request to the email address [email protected] or to the postal address Vía Estación Marítima, Moll de la Pança s/n – 03700 Denia (Alicante), identifying yourself appropriately. In the event of reasonable doubts regarding the identity of the applicant, BALEÀRIA may request additional information.

For the rest of the information required by data protection legislation, please consult our PRIVACY POLICY.